Policies

Lead Time - Catering orders should be placed as far ahead as possible with a minimum of 48 hours in advance for breakfast and lunch. For hot lunches and more elaborate events, 5-7 days minimum advance notice is requested, however, we will accommodate all late orders to the best of our ability. Late requests may be delivered within a 60 minute window from your requested time of delivery, due to the established schedule of the day.
 
Pickups – All caterings come with tablecloths and the necessary utensils for the events. In the interest of the environment and cost containment, we request that all equipment and supplies delivered to meetings be left in the room. If it is necessary to move any equipment to another location, please contact us to notify us of any changes. If we are unable to pick-up equipment, it may be charged to your department.

Additional Services - We at your Catering department are happy to provide you with any additional services you may need. Wait-Staff, Balloons, Flower Arrangements, Decorations, Custom Linens and China, Venue Rental and Entertainment! All can be arranged for your gathering. Call the Cafe Food Service Director for more information.

ORDERING INFORMATION
 
Delivery - To ensure prompt delivery, please place your orders at least 48 hours in advance. All hot orders must be placed at least 48 hours in advance and are not available in all rooms. Please place all orders by 2:00 p.m. for next day delivery.

Ordering Information- Please complete your order online. A copy will be emailed to the cafe and the requestor. We will not accept orders via the telephone, however if you need help, contact us and we can assist you. All orders require written confirmation before delivery.




Pioneer MCO Catering
3617 North Big Spring Street
Midland, TX 79705
972.969.4500